Shipping policy

📦 Shipping Policy

Last updated: 31/7/2026

Thank you for visiting and shopping at Herb-Connect. Below are the terms and conditions that constitute our Shipping Policy.


🚚 Processing & Handling Time

  • All orders are processed within 3 days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery.


🌍 Shipping Rates & Delivery Estimates

  • Standard Shipping: 7-14 business days

  • Delivery delays can occasionally occur, especially during holidays or unforeseen events.

Note: Delivery times are estimates and may vary depending on destination, customs clearance, and courier service.


✈️ International Shipping

  • International shipping rates will be calculated at checkout.

  • Customers are responsible for any customs duties, import taxes, or fees imposed by their country.


📦 Order Tracking

  • You will receive a shipping confirmation email with tracking information once your order has shipped.

  • Tracking may take 24–48 hours to update.


📬 Wrong Address Disclaimer

  • Please ensure your shipping address is correct before completing your purchase.

  • We are not responsible for orders shipped to incorrectly provided addresses.


📧 Contact Us

If you have any questions about your order, shipping, or delivery, please contact us at:
herbconnect23@gmail.com